Xiris
Gives you foresight and control
Telecom Billing, Monitoring and Management Solution
Be it any business, organizing a flood of information is important for successful planning and operation. In telecom business, huge traffic needs to be monitored and analyzed continually. Xiris helps you take the right business decisions by making the process systematic and smooth. What seemed to be a chaotic humdrum of rates, CDRs, records and reports, will now be aptly customized by a user-friendly web portal to give you complete control and pace. Each and every module is shaped to cater to your diverse and discrete needs.
Xiris - For Live Monitoring
Online live traffic analysis includes the monitoring of connected calls, their ASR, ACD, PDD and call failures where ASR is zero. Such fluctuations are easily monitored and analyzed for corrective action. Reports are detailed and exhaustive in order to help the operations to take necessary action. These reports also help in gauging the performance. Using Xiris the user can generate carrier-wise, country-wise and pattern-wise reports.
The monitoring is made even more comprehensive by supportive dynamic graphs showing Current-Day and Previous-Day Duration (in Red), ASR (in Green) and ACD (in Blue)
- Scale Graph Showing Duration, ASR and ACD for Present and Previous Day
- 15-Minute Graph Showing Duration, ASR and ACD for Present and Previous Day
Xiris - For Billing and Management
Billing demands speed and accuracy. Digitalizing this process makes the work more streamlined. Xiris helps in automated invoice generation that can be printed or downloaded in PDF format or immediately mailed to the respective carrier/vendor. The system issues invoice numbers for future reference.
Rate management is smoothened out by quick rate uploading, re-rating, preservation of old rates for a particular carrier or vendor.
Real-time CDR-processing means that every call is processed and rated within a few seconds of call completion. CDRs for 600 million minutes have been processed successfully so far and this is further scalable.
We deliver solution to code management tools, right from importing code changes to comparing code-sets between suppliers and customers.
Xiris - For Business Analysis and Performance Monitoring
- Traffic report and financial reports
- Business Analysis/ Performance-monitoring Report
- Business Rule Alert Notifications
Traffic report and financial reports can be generated for you to track the overall performance of the company and provide necessary guidelines to overcome drawbacks. These reports are:
- Hourly Report
- Day-Wise Report
- Multiple-Day Report
- Cost Based Report
- Sale Based Report
- Destination-Wise Report
- Country-Wise Report
- Patterns-Wise Report
- ASR-ACD-PDD Report
- Zero-ASR Report
From the study of the following reports can emanate a better corollary to understand trends in business.
- Hourly Report
- Disconnect Cause-Code-Wise Report
- Disconnect Cause-Code-Wise Report
- Trunk-Group-Wise Report
- Week-To-Week Comparison Report
- *SOA & Credit Monitoring System Reports
- Zero-ASR Report
- End-Point-Wise Report
Loss alarm system assures that drop in performance or financial losses can be averted. There are two alarms namely By Customer and By Vendor. The various ways of notification are:
- Pop-ups
- System-Generated Emails
- SMS
- All Three
Profitability Report: Our excellent monitoring is bettered by some practically useful profitability reports that indicate how much profit or loss has been incurred by the company. Customers, vendors and countries form the foci of such analytical reports.
Xiris - Great Features
This web portal brings a bouquet of services at competitive price. We use open-source software’s and therefore we do not charge you for them.
To create an account and access the portal you just need an internet connection.
It fetches and processes data from ANY type of switch and multiple switches. Billing can also be done simultaneously.
Xiris- Extent of Support and Assistance
3 Levels of Support: We have a sound problem escalation procedure, where any problems faced by our users are resolved.
Remote Upgrades and Trouble Shootings
We ensure quick detection and rectification of disputes. If you have settled more a lower or simpler package, you are free to upgrade to a higher level any time and from any place.
Developer Support
Only the developers of this web-based portal can help you understand the modules. So, you can contact them to discuss all the “how to-s” with them. We can organize separate training sessions or create help manuals for both administrators as well and the ultimate users.